All Systems Operational

Joining us Operational
Logging in Operational
Seeing balances and activity Operational
Paying money in Operational
Sending money out Operational
Making regular payments Operational
Moving money between accounts Operational
Using your card Operational
Rewards Operational
Contacting us Operational
Our website Operational
Using Third Party Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Resolved - This incident has been resolved
Aug 27, 13:35 BST
Update - We have a problem with some of our systems at the moment.

It means that you can't make payments out to other bank accounts or between your Chase accounts right now. Payments into your account will take longer to arrive.

Your card works as normal. You can change the current account your card is spending from by tapping the three dots next to each account name and tapping 'Spend from here'.

If you have a scheduled payment to your Chase Credit Card, this will go through. If you are making a one-off payment to your Chase Credit Card, you'll need to try again later.

We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

Aug 27, 13:19 BST
Update - We are continuing to investigate this issue.
Aug 27, 13:19 BST
Investigating - We have a problem with some of our systems at the moment.

It means that you can't make payments out to other bank accounts or between your Chase accounts right now. Payments into your account will take longer to arrive.

Your card works as normal. You can change the current account your card is spending from by tapping the three dots next to each account name and tapping 'Spend from here'.

If you have a scheduled payment to your Chase Credit Card, this will go through. If you are making a one-off payment to your Chase Credit Card, you'll need to try again later.

We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

Aug 27, 12:49 BST
Completed - The scheduled maintenance has been completed.
Aug 27, 06:51 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 05:00 BST
Scheduled - On Wednesday morning, Nutmeg will be doing some work on their app.
You won't be able to see your Nutmeg pots in the Chase app or join Nutmeg through Chase until the work is finished. The Nutmeg app won't work either.

Aug 26, 17:46 BST
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.