Chase UK Status

Planned work: statements

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 02, 2025 - 14:19 GMT

Scheduled - We’re working on one of our systems at the moment.

It means that your November current account and saver account statement(s) will be delayed by a few days. This will also affect any account closure statements and statements generated when the boosted rate finishes on a Chase Saver.

If you need to get a statement urgently, please head to the Chase app and follow these steps:

Tap the ‘Profile’ icon

Tap ‘Statements’

Tap ‘Monthly statements’

Choose an account

Tap the calendar icon in the top right to create a statement for 1-30 November.

Everything else should work as normal. We appreciate your patience while we complete this update.
Dec 2, 2025 14:19 - Dec 12, 2025 10:19 GMT

Joining us Operational

Logging in Operational

Seeing balances and activity Operational

Paying money in Operational

Sending money out Operational

Making regular payments Operational

Moving money between accounts Operational

Using your card Operational

Rewards Operational

Contacting us Operational

Our website Operational

Using Third Party Providers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 9, 2025

No incidents reported today.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

Planned work: Monday night

Completed - The scheduled maintenance has been completed.
Dec 2, 12:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:45 GMT

Scheduled - We'll be working on one of our systems from 11:45pm Monday to midday Tuesday.

It means that you won't be able to see or download your statements until the work is finished. You can still see your transaction history in ‘All Activity’.

Everything else should work as normal.
Dec 1, 23:14 GMT

Dec 1, 2025

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

Planned work: Tuesday

Completed - The scheduled maintenance has been completed.
Nov 25, 23:43 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 05:00 GMT

Scheduled - We'll be working on some of our systems from 5am to 6am and from 11pm to midnight on Tuesday 25 November.

Payments into and out of your account might be delayed. The app may take a little bit longer to load or complete journeys. If this happens please wait a minute and try again. Your card will work as normal in store.
Nov 24, 04:46 GMT