Chase UK Status

All Systems Operational

Joining us Operational

Logging in Operational

Seeing balances and activity Operational

Paying money in Operational

Sending money out Operational

Making regular payments Operational

Moving money between accounts Operational

Using your card Operational

Rewards Operational

Contacting us Operational

Our website Operational

Using Third Party Providers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

Planned work: 11pm to 12am

Completed - The scheduled maintenance has been completed.
Jun 3, 00:07 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 23:00 BST

Scheduled - We'll be working on some of our systems from 11pm Monday to 12am Tuesday.

Some online card transactions won't go through at this time. If this happens to you, please wait and try again. Your card will work as normal in store.
Jun 2, 22:25 BST

Jun 2, 2025

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

Planned work: Thursday 5am to 6:30am

Completed - The scheduled maintenance has been completed.
May 29, 05:53 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 05:00 BST

Scheduled - On Thursday morning, Nutmeg will be doing some work on their app.

You won't be able to see your Nutmeg pots in the Chase app or join Nutmeg through Chase until the work is finished. The Nutmeg app won't work either.
May 28, 23:44 BST

May 28, 2025

Planned work: 3am to 4am

Completed - The scheduled maintenance has been completed.
May 28, 03:50 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 03:00 BST

Scheduled - From 3am to 4am we're doing some work to one of our systems.
You won't be able to join Chase while this work is going on.
Please give us a call if you need urgent help with your account while this work is ongoing.
May 28, 01:43 BST