Chase UK Status

All Systems Operational

Joining us Operational

Logging in Operational

Seeing balances and activity Operational

Paying money in Operational

Sending money out Operational

Making regular payments Operational

Moving money between accounts Operational

Using your card Operational

Rewards Operational

Contacting us Operational

Our website Operational

Using Third Party Providers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 22, 2026

Joining J.P. Morgan Personal Investing

Resolved - This incident has been resolved.
Jun 22, 15:44 BST

Investigating - J.P. Morgan Personal Investing are having an issue with one of their services.

You may experience an issue joining them today. If that happens, please try again later.
Jun 22, 13:38 BST

Jun 21, 2026

Planned work: Sunday 2am to 4am

Completed - The scheduled maintenance has been completed.
Jun 21, 04:13 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 02:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Jun 19, 09:06 BST

Scheduled - We'll be working on our payment systems from 2am to 4am on Sunday 21 June.

Any payments into or out of your account may be delayed. Your card will work as normal.

If you have any scheduled payments set up during this time, they will be made before or after the work is finished. You don't have to do anything – we'll take care of it.
Jun 19, 09:03 BST

Jun 20, 2026

Talking to us today

Resolved - This incident has been resolved.
Jun 20, 23:44 BST

Update - We're still investigating this issue with our Support team's systems at the moment. Our team still can't access any details about your account when you contact us. That means we can't answer specific questions about your account. Your data is not affected.
Jun 20, 21:46 BST

Identified - We have a problem with some of our systems at the moment.

It means that when you contact us at the moment, we won't be able to help you with specific questions about your account. We will be able to help you with general questions about Chase. Some of our team are also not able to respond to messages, so you might wait longer for a response.

We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
Jun 20, 20:08 BST

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

Payments going out are held in a queue

Resolved - This incident has been resolved.
Jun 15, 23:24 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 17:59 BST

Update - We are continuing to investigate this issue.
Jun 15, 17:58 BST

Update - We are continuing to investigate this issue.
Jun 15, 17:22 BST

Investigating - We have a problem with some of our systems at the moment.

This means that any payments you make are being held in a queue. As soon as we've fixed the issue those payments will be made. We're sorry for any problems this causes you. Your card works as normal.

We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
Jun 15, 16:13 BST

Jun 14, 2026

Planned work: Sunday 1am to 5am

Completed - The scheduled maintenance has been completed.
Jun 14, 05:05 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 01:00 BST

Scheduled - We'll be working on our payment systems from 1am to 5am on Sunday 14 June.

Any payments into or out of your account may be delayed. Your card will work as normal.

If you have any scheduled payments set up during this time, they will be made before or after the work is finished. You don't have to do anything – we'll take care of it.
Jun 12, 08:44 BST

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.