All Systems Operational

Joining us Operational
Logging in Operational
Seeing balances and activity Operational
Paying money in Operational
Sending money out Operational
Making regular payments Operational
Moving money between accounts Operational
Using your card Operational
Rewards Operational
Contacting us Operational
Our website Operational
Using Third Party Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned work: Monday 1:30am to 4am Feb 9, 2026 01:30-04:00 GMT

We'll be working on our systems from 1:30am to 4am on Monday 9 February.

You will not be able to log into the app during this time.

Payments into your account will be held in a queue until the work finishes.

Your card will work as normal.

You won’t be able to open a new account or join us until the work is over.

If you have any scheduled payments set up during this time, they will be made once the work is finished. You don't have to do anything – we'll take care of it.
Posted on Feb 06, 2026 - 08:51 GMT
Feb 7, 2026

No incidents reported today.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Planned work: statements
Completed - The scheduled maintenance has been completed.
Feb 5, 18:02 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 09:00 GMT
Scheduled - We’re working on one of our systems at the moment.

It means that your January current account and saver account statement(s) will be delayed by a few days.

If you need to get a statement urgently, please head to the Chase app and follow these steps:

Tap the ‘Profile’ icon

Tap ‘Statements’

Tap ‘Monthly statements’

Choose an account

Tap the calendar icon in the top right to create a statement for 1-31 January.

Everything else should work as normal. We appreciate your patience while we complete this update.
Jan 30, 11:29 GMT
Feb 4, 2026
Planned work: Wednesday 4:55am to 5:30am
Completed - The scheduled maintenance has been completed.
Feb 4, 05:28 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 04:55 GMT
Scheduled - We'll be working on our systems from 4:55am to 5:30am on Wednesday 4 February.

Your credit card balance won’t update until the work is finished. You won't get notifications about transactions either.

Any repayments will be held in a queue until the work finishes.

Your card will work as normal in-store and online.

We appreciate your patience.
Feb 3, 15:36 GMT
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026
Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

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