All Systems Operational
Joining us Operational
Logging in Operational
Seeing balances and activity Operational
Paying money in Operational
Sending money out Operational
Making regular payments Operational
Moving money between accounts Operational
Using your card Operational
Rewards Operational
Contacting us Operational
Our website Operational
Using Third Party Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Resolved - This incident has been resolved.
Apr 25, 04:23 BST
Investigating - You might have to wait longer to speak to us. If you can, check FAQS or try again later.
Apr 24, 21:41 BST
Apr 24, 2024
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024
Completed - The scheduled maintenance has been completed.
Apr 21, 05:32 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 03:00 BST
Scheduled - From 3am to 6am on Sunday, we'll be doing some work to our systems.

We'll still be here to support you but we may not be able to help with specific questions on your account.

Apr 21, 02:50 BST
Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
Completed - The scheduled maintenance has been completed.
Apr 14, 07:26 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 01:45 BST
Scheduled - We'll be working on our payment systems from 1:45am to 7am on Sunday 14 April.

You won't be able to make payments out of your account during this time. Any payments into your account will also be held in a queue until the work finishes. Your card will work as normal.

If you have any scheduled payments set up during this time, they will be made once the work is finished. You don't have to do anything – we'll take care of it.

Apr 12, 08:59 BST
Apr 13, 2024

No incidents reported.