All Systems Operational

Joining us Operational
Logging in Operational
Seeing balances and activity Operational
Paying money in Operational
Sending money out Operational
Making regular payments Operational
Moving money between accounts Operational
Using your card Operational
Rewards Operational
Contacting us Operational
Our website Operational
Using Third Party Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 16, 2026

No incidents reported today.

Feb 15, 2026
Planned work: Sunday 4am to 10am
Completed - The scheduled maintenance has been completed.
Feb 15, 09:27 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 04:00 GMT
Scheduled - On Sunday morning, J.P. Morgan Personal Investing will be doing some work on their services.

From 4am until 10am, the J.P. Morgan Personal Investing app and account access on their website will be down. You also won’t be able to sign up or see your investment pots in the Chase app.
Feb 13, 08:17 GMT
Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Planned work: 1am to 5am
Completed - The scheduled maintenance has been completed.
Feb 11, 03:27 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 01:00 GMT
Scheduled - We'll be working on our card systems from 1am to 5am tonight.

Some online card payments won't go through while we're completing this work. You also won't be able to activate your card, get a new card, change your PIN or add your card to your digital wallet. If you are affected, please try again later.

You may get 2 notifications about any spending. Your card should work as normal in store.
Feb 11, 00:01 GMT
Feb 10, 2026
Planned work: 9pm to 11pm Tuesday
Completed - The scheduled maintenance has been completed.
Feb 10, 23:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 21:00 GMT
Update - We will be undergoing scheduled maintenance during this time.
Feb 10, 16:11 GMT
Scheduled - On Tuesday evening, we'll be working on some of our systems.

You won't be able to start joining us during this time, and you might be interrupted if you're in the middle of onboarding. You also won’t be able to change devices or reinstall the app during this work.
Feb 10, 15:59 GMT
Feb 9, 2026
Planned work: Monday 1:30am to 4am
Completed - The scheduled maintenance has been completed.
Feb 9, 03:47 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 01:30 GMT
Scheduled - We'll be working on our systems from 1:30am to 4am on Monday 9 February.

You will not be able to log into the app during this time.

Payments into your account will be held in a queue until the work finishes.

Your card will work as normal.

You won’t be able to open a new account or join us until the work is over.

If you have any scheduled payments set up during this time, they will be made once the work is finished. You don't have to do anything – we'll take care of it.
Feb 6, 08:51 GMT
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Planned work: statements
Completed - The scheduled maintenance has been completed.
Feb 5, 18:02 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 09:00 GMT
Scheduled - We’re working on one of our systems at the moment.

It means that your January current account and saver account statement(s) will be delayed by a few days.

If you need to get a statement urgently, please head to the Chase app and follow these steps:

Tap the ‘Profile’ icon

Tap ‘Statements’

Tap ‘Monthly statements’

Choose an account

Tap the calendar icon in the top right to create a statement for 1-31 January.

Everything else should work as normal. We appreciate your patience while we complete this update.
Jan 30, 11:29 GMT
Feb 4, 2026
Planned work: Wednesday 4:55am to 5:30am
Completed - The scheduled maintenance has been completed.
Feb 4, 05:28 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 04:55 GMT
Scheduled - We'll be working on our systems from 4:55am to 5:30am on Wednesday 4 February.

Your credit card balance won’t update until the work is finished. You won't get notifications about transactions either.

Any repayments will be held in a queue until the work finishes.

Your card will work as normal in-store and online.

We appreciate your patience.
Feb 3, 15:36 GMT
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

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