All Systems Operational

Joining us Operational
Logging in Operational
Seeing balances and activity Operational
Paying money in Operational
Sending money out Operational
Making regular payments Operational
Moving money between accounts Operational
Using your card Operational
Rewards Operational
Contacting us Operational
Our website Operational
Using Third Party Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 7, 2026

No incidents reported today.

Sep 6, 2026

Planned work this weekend
Completed - The scheduled maintenance has been completed.
Sep 6, 07:53 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 07:00 BST
Scheduled - We'll be working on our payment systems from 7am to 8am on Sunday 6 September.

Any payments into or out of your account may be delayed. Your card will work as normal.

If you have any scheduled payments set up during this time, they will be made before or after the work is finished. You don't have to do anything – we'll take care of it.
Sep 4, 08:50 BST

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Planned work this Friday
Completed - The scheduled maintenance has been completed.
Sep 4, 06:46 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 06:00 BST
Scheduled - We'll be working on our payment systems from 6am to 6.30am on Friday 4 September.

Any payments into or out of your account may be delayed. Your card will work as normal.

If you have any scheduled payments set up during this time, they will be made before or after the work is finished. You don't have to do anything – we'll take care of it
Sep 3, 16:42 BST

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Payments are delayed right now
Resolved - This incident has been resolved.
Aug 26, 11:02 BST
Investigating - A problem with our systems means that money is taking longer to come in and to get to other people. Standing orders and Direct Debits are not affected.

Your payment will still be processed as normal, it's just taking a little bit longer. We're sorry for any problems this causes you.

We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
Aug 26, 10:22 BST

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

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