Chase UK Status

All Systems Operational

Joining us Operational

Logging in Operational

Seeing balances and activity Operational

Paying money in Operational

Sending money out Operational

Making regular payments Operational

Moving money between accounts Operational

Using your card Operational

Rewards Operational

Contacting us Operational

Our website Operational

Using Third Party Providers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

Talking to us today

Resolved - This incident has been resolved.
Jan 30, 23:27 GMT

Update - We are continuing to investigate this issue.
Jan 30, 22:16 GMT

Investigating - We have a problem with some of our systems at the moment.

It means that when you contact us at the moment, we won't be able to help you with specific questions about your account. We will be able to help you with general questions about Chase. Some of our team are also not able to respond to messages, so you might wait longer for a response.

We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
Jan 30, 22:16 GMT

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

Planned work: 12:15am to 4am Sunday 22nd January

Completed - The scheduled maintenance has been completed.
Jan 22, 04:01 GMT

Verifying - Verification is currently underway for the maintenance items.
Jan 22, 03:56 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:15 GMT

Scheduled - This Sunday from 12:15am to 4am, we'll be running a planned system upgrade.

Any payments you make in or out of Chase will be held in a queue until the work is complete. You'll still be able to move money between your accounts and use your card as normal.
Jan 20, 09:08 GMT

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.