All Systems Operational

Joining us Operational
Logging in Operational
Seeing balances and activity Operational
Paying money in Operational
Sending money out Operational
Making regular payments Operational
Moving money between accounts Operational
Using your card Operational
Rewards Operational
Contacting us Operational
Our website Operational
Using Third Party Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned work: Sunday 6am to 7am Nov 8, 2026 06:00-07:00 GMT

We'll be working on our payment systems from 6am to 7am on Sunday 8 November.

Any payments into or out of your account may be delayed. Your card will work as normal.

If you have any scheduled payments set up during this time, they will be made before or after the work is finished. You don't have to do anything – we'll take care of it.
Posted on Nov 06, 2026 - 08:44 GMT

Nov 7, 2026

No incidents reported today.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Easy bank transfers aren’t working right now
Resolved - This incident has been resolved.
Nov 3, 14:42 GMT
Update - We are continuing to investigate this issue.
Nov 3, 14:41 GMT
Investigating - A problem with our systems means that easy banking transfers aren’t working right now.

You should use normal payments if you need to move money quickly. We're sorry for any problems this causes you.

We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
Nov 3, 13:17 GMT

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Talking to us today
Resolved - This incident has been resolved.
Nov 1, 04:40 GMT
Investigating - We have a problem with some of our systems at the moment.

It means that when you contact us at the moment, you might have difficulty getting through. If that happens, please try again later. Some of our team are also not able to respond to messages, so you might wait longer for a response.

We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
Nov 1, 02:44 GMT
Planned work: Sunday 12am to 2am
Completed - The scheduled maintenance has been completed.
Nov 1, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 00:00 GMT
Scheduled - We'll be working on our payment systems from 12am to 2am on Sunday 1 November.

Any payments into or out of your account may be delayed. Your card will work as normal.

If you have any scheduled payments set up during this time, they will be made before or after the work is finished. You don't have to do anything – we'll take care of it.
Oct 30, 10:53 GMT

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Planned work: Sunday morning
Completed - The scheduled maintenance has been completed.
Oct 25, 07:32 GMT
In progress - Maintenance has been completed
Oct 25, 00:00 BST
Scheduled - We'll be working on our some of our systems from 1.25am to 6am on Sunday 25 October.

From 1.25am to 6am on Sunday 25 October any payments into and out of your account will be held in a queue until the work finishes. Your card will work as normal.

If you have any scheduled payments set up during this time, they will be made once the work is finished. You don't have to do anything – we'll take care of it.
Oct 23, 09:17 BST

Oct 24, 2026

No incidents reported.

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