Payments are delayed right now

Incident Report for Chase UK

Resolved

This incident has been resolved.
Posted Aug 26, 2026 - 11:02 BST

Investigating

A problem with our systems means that money is taking longer to come in and to get to other people. Standing orders and Direct Debits are not affected.

Your payment will still be processed as normal, it's just taking a little bit longer. We're sorry for any problems this causes you.

We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
Posted Aug 26, 2026 - 10:22 BST
This incident affected: Seeing balances and activity, Paying money in, Sending money out, and Moving money between accounts.