Trouble with documents

Incident Report for Chase UK

Resolved

This incident has been resolved.
Posted Aug 02, 2022 - 15:46 BST

Update

We are continuing to investigate this issue.
Posted Aug 02, 2022 - 15:45 BST

Update

We are continuing to investigate this issue.
Posted Aug 01, 2022 - 23:02 BST

Investigating

We have a problem with some of our systems at the moment.

It means that some customers are having trouble opening some of their documents. Not all customers are affected.

We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
Posted Aug 01, 2022 - 22:27 BST