We're still investigating this issue with our Support team's systems at the moment. Our team still can't access any details about your account when you contact us. That means we can't answer specific questions about your account. Your data is not affected.
Posted Sep 16, 2026 - 11:48 BST
Update
We are continuing to investigate this issue.
Posted Sep 16, 2026 - 10:54 BST
Investigating
We can't help you with your account at the moment, only general questions.