Planned work: 1am to 5am Friday 16th December

Scheduled Maintenance Report for Chase UK

Update

The scheduled maintenance has been completed.
Posted Dec 16, 2022 - 05:10 GMT

Completed

The scheduled maintenance has been completed.
Posted Dec 16, 2022 - 05:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 16, 2022 - 01:00 GMT

Scheduled

This Friday from 1am to 5am, we'll be running a planned system upgrade.

From 1am, some features in the app won't work as usual.

Any card transactions won't show up with all details in your 'All activity' list. Notifications to approve online payments might be delayed but you can still approve them in the app.

Your round-ups won't be processed until the work is finished.

You'll see a delay in getting your account closure statements too.

You won't be able to join us as a new customer either. If you try to change your device, you might have to try again 45 minutes later.

You'll still be able to use your card as normal, but you may get your transaction notification a few hours later.
Posted Dec 14, 2022 - 12:53 GMT
This scheduled maintenance affected: Joining us and Seeing balances and activity.